I'm sorry to hear that you're having issues with your Poloniex account. Can you provide me with some more information about what's happening? Are you unable to access your account at all, or are you facing specific errors or issues? Additionally, have you tried any troubleshooting steps, such as resetting your password or checking your email for any relevant notifications from Poloniex? Understanding the details of your situation will help me provide a more accurate and helpful response.
6 answers
GeishaWhisper
Mon Sep 02 2024
As a leading player in the cryptocurrency and finance landscape, we constantly strive to maintain our competitive edge in the global market. However, in our recent endeavors to expand and diversify our offerings, we have encountered a challenging decision.
Michele
Mon Sep 02 2024
The decision we faced was whether to include US customers in our upcoming spin-out. While the US market represents a significant portion of the global cryptocurrency community, the regulatory landscape poses unique challenges and restrictions.
Elena
Mon Sep 02 2024
After careful consideration and evaluation of the potential risks and benefits, we regret to inform that we have made the difficult decision not to include US customers in the spin-out. This decision was not taken lightly and was made with the best interests of our company and our customers in mind.
Moonshadow
Mon Sep 02 2024
We understand that this news may be disappointing to some of our US-based customers, and we sincerely apologize for any inconvenience this may cause. We value the trust and loyalty of all our customers, and we are committed to providing the best possible service to all our clients, regardless of their location.
Valentina
Sun Sep 01 2024
In light of this decision, we will no longer be able to serve new or existing US customers through our spin-out. We are actively exploring alternative options to ensure that our US-based customers continue to have access to our services and remain an integral part of our community.