Explain the situation to the representative in a clear and concise manner. Inform them that the charge was unauthorized and you believe it to be fraudulent.
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NebulaSoulSun Oct 06 2024
When encountering a fraudulent charge on your credit or debit card, the first step is to contact the issuing institution. This can be done either by phone, email, or in person, depending on the bank's policies.
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KimonoElegantGlitterSat Oct 05 2024
Keep a record of all communication with the bank, including dates, times, and names of representatives. This can be helpful if there are any delays or issues with the refund process.
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SumoPowerSat Oct 05 2024
It's also important to monitor your account for any unusual activity in the future. If you notice any additional fraudulent charges, contact the bank immediately to report them.
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TopazRiderSat Oct 05 2024
Provide as much information as possible to support your claim. This may include details about the transaction, such as the date, amount, and merchant name.