Hello there,
I'm facing an issue with my Bitso account and I'm hoping you could shed some light on it. I've been trying to withdraw funds from my account, but I keep encountering a message that says "Withdrawal disabled." I've checked my account balance and it's more than the minimum required for a withdrawal. I've also made sure that all my account details are up-to-date and accurate.
Can you tell me why my withdrawal is disabled and what steps I can take to resolve this issue? I'm quite concerned as I need to access my funds urgently. Thank you in advance for your help.
6 answers
Chiara
Mon Oct 07 2024
Furthermore, the measure also encourages users to regularly update their passwords and adopt strong password practices. This is crucial in maintaining the overall security of the exchange and protecting users' funds from potential cyberattacks.
DigitalLord
Mon Oct 07 2024
It is a common practice among cryptocurrency exchanges to implement certain security measures to safeguard users' funds. One such measure is temporarily disabling withdrawals for a period of time after a critical update, such as a password change.
Leonardo
Mon Oct 07 2024
Bitso, as a reputable cryptocurrency exchange, has adopted this approach to enhance the security of its users' accounts. By doing so, the exchange ensures that there is a window of time where unauthorized access to user funds is minimized.
EthereumElite
Mon Oct 07 2024
The decision to disable withdrawals for 24 hours after a password update is purely based on safety considerations. It is not related to any external
market events or fluctuations that may occur in the cryptocurrency market.
Davide
Mon Oct 07 2024
The 24-hour buffer period allows users to verify the authenticity of the password change and ensure that no unauthorized access has taken place. This, in turn, provides an additional layer of protection against potential security threats.