Cryptocurrency Q&A
How do I get my money back from Proton?
How do I get my money back from Proton?
Maria
Tue Oct 22 2024
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6 answers
1087
I made a purchase from Proton but now I want to get my money back. How can I go about getting a refund from them? What steps should I take and what information will they need from me?
6 answers
BitcoinBaroness
Thu Oct 24 2024
To secure a refund, users must actively cancel their subscription and submit a refund request within the specified 30-day period. Failure to do so may result in the user receiving credits towards their future Proton VPN usage, rather than a monetary refund.
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benjamin_stokes_astronomer
Thu Oct 24 2024
Proton VPN's refund policy underscores the company's commitment to customer satisfaction. By providing a risk-free trial period, Proton encourages users to explore the service and make an informed decision about their digital privacy and security.
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FireFlyer
Thu Oct 24 2024
Proton VPN offers a generous refund policy to its customers. Upon purchasing a Proton VPN plan, users have a 30-day window to decide if the service meets their expectations.
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Eleonora
Thu Oct 24 2024
It's important to note that while Proton VPN's refund policy is generous, it's essential to review the Terms and Conditions carefully before purchasing a plan. This will ensure that users understand the refund process and the requirements for securing a full refund.
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Chiara
Thu Oct 24 2024
According to the Terms and Conditions set forth by Proton, customers are entitled to a full refund within the first 30 days of their initial purchase. This policy ensures that users have ample time to test the service and determine if it aligns with their needs.
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