I am wondering if a debt collector is allowed to use an alias when contacting me about my debts. Is this a common or acceptable practice in the debt collection industry?
5 answers
Michele
Sat Nov 16 2024
The act of placing a telephone call without revealing the caller's true identity is a specific scenario that requires attention.
Maria
Sat Nov 16 2024
In this context, an exception is made for employees of licensed collection agencies.
CryptoGuru
Sat Nov 16 2024
These employees are permitted to use a registered alias name when identifying themselves during a call.
KpopHarmonySoulMate
Sat Nov 16 2024
The use of an alias is conditional upon the employee correctly identifying the agency they represent.
Federico
Fri Nov 15 2024
This regulation ensures that while confidentiality is maintained, there is still transparency in the collection process.