I need to know the steps to return something on OUKU. I'm not sure how to navigate the return process and want to make sure I do it correctly to avoid any issues.
6 answers
Maria
Sat Oct 12 2024
To initiate a return, kindly verify receipt of your package by clicking the "Order Received" button. This action is crucial to commence the return process.
EthereumEagleGuard
Fri Oct 11 2024
Subsequently, create a "Return or Exchange" Ticket, ensuring to attach supporting evidence, such as photographs or videos, to substantiate your request. These materials aid in expediting the review process.
GeishaWhisper
Fri Oct 11 2024
BTCC, as a leading cryptocurrency exchange, offers a comprehensive suite of services tailored to meet the diverse needs of its users. Among its offerings are spot trading, futures trading, and a secure digital wallet solution.
Leonardo
Fri Oct 11 2024
It is important to note that we do not offer a Return Label service at this time. Hence, you will be responsible for arranging the return shipment.
Maria
Fri Oct 11 2024
To ensure a smooth return experience, we encourage you to reach out to our dedicated customer service team for guidance and assistance. They are equipped to provide you with the necessary information and instructions.