Why can't I buy alcohol on Instacart?

In order to purchase alcohol products through our service, customers must meet the legal age requirement of 21 or older. This ensures compliance with local laws and regulations regarding the sale and distribution of alcoholic beverages.

However, if the customer declines the replacement option, our shoppers will respect their decision and proceed with a refund for the out-of-stock item.

At the time of delivery, customers are required to present a valid photo ID that clearly displays their date of birth. This step is crucial for verifying the customer's age and preventing the sale of alcohol to minors.

In the event that a requested alcohol item is not available, our shoppers will promptly contact the customer to inform them of the situation. This allows for timely communication and a mutually satisfactory resolution.

If the customer approves of a replacement item, our shoppers will make every effort to find a suitable alternative and complete the order as soon as possible.