How do I buy prepaid tokens?

Customers have the option to pay their prepaid bills by purchasing tokens through Kenya Power's prepaid paybill number, which is 888880.

To facilitate the transaction, users are required to enter their token meter number as the account number. This ensures that the payment is correctly attributed to the respective customer's account.

After inputting the account number, customers can proceed to key in their preferred amount for the token purchase. This allows for flexibility in managing electricity consumption and budgeting.

Upon successful completion of the transaction, Kenya Power will send an SMS to the customer's mobile phone. This SMS contains important information regarding the token, including the unique code required to activate the electricity supply.

Additionally, the SMS will provide a breakdown of the bill, detailing the amount paid and any remaining balance. This transparency helps customers keep track of their electricity usage and expenses.