I'm trying to understand the concept of a customer referral. Could someone explain what it is and how it works in the context of business and marketing?
6 answers
alexander_watson_astronaut
Mon Dec 16 2024
Customer referrals occur when a content customer promotes a product or service to their acquaintances.
PulseWind
Mon Dec 16 2024
This recommendation can take place in various forms, including informal chats and through social media platforms.
Daniele
Mon Dec 16 2024
Businesses often set up formal referral programs to encourage such word-of-mouth promotions.
BlockchainLegend
Sun Dec 15 2024
These programs incentivize customers to share their positive experiences with others.
Sara
Sun Dec 15 2024
Referrals are a powerful marketing tool as they tap into the trust and credibility of existing customers.