I have a Cartier item that I am considering exchanging. I am wondering if this is possible and what the process might entail. Specifically, I would like to know the exchange policy and any requirements or restrictions that may apply.
7 answers
SejongWisdomKeeperElite
Tue Dec 17 2024
Customers are invited to visit a Cartier retail boutique in the United States to facilitate their exchange or refund process.
Lorenzo
Tue Dec 17 2024
If an order has been placed through Cartier.com or the Client Relations Center, it can be returned or exchanged at a boutique location.
Eleonora
Tue Dec 17 2024
It is important to note that the item in question must be part of the current collection.
BlockchainWizard
Mon Dec 16 2024
Cartier does not accept exchanges for discontinued pieces.
SkyWalkerEcho
Mon Dec 16 2024
The boutique staff will be able to assist with the exchange or refund process and ensure that all requirements are met.