I bought an item from Coach Outlet but it doesn't fit. I want to know the process of exchanging it for a different size or style. Can someone guide me through the steps of exchanging a Coach Outlet product?
7 answers
CharmedSun
Sun Jan 19 2025
For Footwear and Apparel items, customers have the convenience of initiating exchanges online.
ZenBalanced
Sun Jan 19 2025
Exchanges for other types of items, however, require a different approach.
HanRiverWave
Sun Jan 19 2025
When exchanging items other than Footwear and Apparel by mail, it is advisable to return the original item first.
CryptoWizardry
Sun Jan 19 2025
Once the returned item is processed, customers can then proceed to purchase the desired new color or size.
Carolina
Sun Jan 19 2025
Items purchased from Coach Outlet stores can be exchanged at any location.