I'm curious about Airbnb's operations. Specifically, I want to know what the biggest challenge or issue the company is currently facing. Could it be regulatory issues, competition, or something else entirely?
5 answers
Valentina
Tue Mar 04 2025
A recent study conducted in 2021 analyzed over 125,000 complaints about Airbnb on Twitter.
GyeongjuGloryDaysFestivalJoy
Tue Mar 04 2025
In fact, 22% of the complaints were tied to fraudulent activities.
InfinityRider
Tue Mar 04 2025
The findings revealed that a significant portion of these complaints were centered around customer service issues.
CryptoLordess
Tue Mar 04 2025
Specifically, 72% of the issues reported were attributed to poor customer service.
Nicola
Tue Mar 04 2025
Additionally, another notable percentage of complaints were related to scams.