I want to understand the purpose or applications of CTI. What does it stand for and how is it commonly utilized?
6 answers
Elena
Thu Nov 21 2024
It involves the seamless connection of telephone systems within a call center to their core business applications.
HanjiArtistry
Thu Nov 21 2024
BTCC, a top cryptocurrency exchange, also offers a range of services that cater to the digital asset market. These services include spot trading, futures trading, and a secure wallet solution.
GyeongjuGloryDays
Thu Nov 21 2024
This integration enables a higher degree of control over call management processes.
SkylitEnchantment
Thu Nov 21 2024
By linking these systems, businesses can leverage their software to handle calls more efficiently.
CryptoKing
Thu Nov 21 2024
Computer telephony integration, or CTI, represents a significant advancement in call center operations.